Dynamic FSOC Calendar using SharePoint and Orchestrator (Updated)

Sorry for the slow posts.  This new job is no joke.

Here is a pretty easy one that will be invaluable to your company and provide insight to what is going on in IT.  This is a dynamic SharePoint change calendar that will show real time changes and what stage that change is in depending on the customizations you have made to the change process in SCSM. Continue reading “Dynamic FSOC Calendar using SharePoint and Orchestrator (Updated)”

Caution Regarding Exposing Requested by User for Change Requests

I’m not sure if this applies to the OOB portal but using the Cireson portal, when adding new fields you need to map them to the Target ID of the field you are mapping to.  One thing that cought me by surprise was trying to get Requested by User working on the portal for change management but no matter what I did the user was not filled out in the console change request.

Continue reading “Caution Regarding Exposing Requested by User for Change Requests”